Last Updated: March 2026

1. ACCEPTANCE OF TERMS

By accessing the website located at https://www.thedigitalnexus.io (the "Site") or by engaging Digital Nexus ("Company," "we," "us," or "our") for services, you ("Client," "you," or "your") agree to be bound by these Terms and Conditions. These terms constitute a legally binding agreement between you and Digital Nexus. If you do not agree with all of these terms, you are expressly prohibited from using the Site or our services.

2. DESCRIPTION OF SERVICES

Digital Nexus provides specialized digital solutions, including but not limited to:

-AI Business Automation and Integrations

-Website Development and Sales Funnel Creation

-Chatbot Development

-Digital Marketing Consulting

-Specific project scopes, deliverables, and timelines will be outlined in a separate Statement of Work (SOW) or Service Agreement.

3. NO GUARANTEES & RESULTS

Performance Disclaimer. While Digital Nexus utilizes industry-leading practices, we do not guarantee specific financial outcomes, revenue increases, business growth, or lead generation volume.

External Factors. Success depends on various factors beyond our control, including market fluctuations, third-party platform algorithm changes, client-side sales closing rates, and general economic conditions.

4. PAYMENTS, FEES, AND REFUNDS

Pricing. All fees are quoted in dollars and are agreed upon prior to the commencement of work.

Payment Schedule. We may require an upfront deposit or progress-based milestone payments.

Non-Refundability. Due to the digital nature of our services and the time-intensive labor involved, all payments are non-refundable unless otherwise explicitly stated in a signed written agreement.

Late Payments. Failure to remit payment within agreed number days of the invoice date may result in a suspension of services and a late fee.

5. CLIENT OBLIGATIONS

To ensure project success, the Client agrees to:

-Provide accurate, complete, and timely information.

-Respond to requests for feedback or approval within agreed number of business days.

-Provide necessary branding assets, copy, and access credentials (API keys, CRM access, etc.).

Consequences of Delay: Delays caused by the Client’s failure to provide materials may result in project postponement or additional "restart" fees.

6. INTELLECTUAL PROPERTY RIGHTS

Ownership. Subject to full and final payment, Digital Nexus hereby assigns to the Client all rights, title, and interest in the final custom deliverables created specifically for the Client.

Portfolio Rights. Digital Nexus retains a non-exclusive, perpetual license to display the work, including screenshots, URLs, and performance metrics (anonymized where necessary), in our portfolio, marketing materials, and case studies.

Background IP. Digital Nexus retains all rights to any pre-existing code, proprietary frameworks, or internal tools used to build the deliverables.

7. THIRD-PARTY TOOLS & PLATFORMS

Our services often rely on third-party software (e.g., OpenAI, GoHighLevel, CRM platforms).

No Liability: Digital Nexus is not responsible for service outages, technical bugs, or policy changes enacted by these third-party providers.

Third-Party Costs: Unless otherwise stated, the Client is responsible for maintaining and paying for their own subscriptions to these tools.

8. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Digital Nexus shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, revenue, data, or business interruption, arising out of or in connection with the use of our services or the Site, even if advised of the possibility of such damages. Our total liability shall not exceed the amount paid by the Client for the specific service in question.

9. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Digital Nexus and its employees from and against any claims, damages, obligations, losses, or expenses (including attorney’s fees) arising from your use of the services or your violation of these Terms.

10. TERMINATION

Either party may terminate the relationship with agreed number of days’ written notice. Digital Nexus reserves the right to terminate services immediately if:

-The Client breaches any provision of these Terms.

-Payments are overdue by more than agreed number of days.

-The Client engages in conduct that is abusive or harassing toward Company staff.

11. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of New York, United States without regard to its conflict of law principles. Any legal action shall be brought exclusively in the courts of New York.

12. AMENDMENTS

Digital Nexus reserves the right to modify these Terms at any time. We will notify you of any changes by updating the "Last Updated" date. Continued use of our services after such changes constitutes acceptance of the new Terms.

13. CONTACT INFORMATION

For questions regarding these Terms, please contact us at:

Email: [email protected]

Website: https://www.thedigitalnexus.io/contact